What type of iPads are compatible with the GUV303? What iPad OS software is recommended? iPad Pro (3rd gen) with iOS 11 or later
The following iPad with iOS 11 or later (Additional Apple Lightning USB 3 Camera Adapter is required):
iPad Pro (1st amp; 2nd gen) iPad (5th,6th amp; 7th gen) iPad Air (3rd gen) iPad Mini (5th gen)
Does this work with Android or Windows tablets? No, but future compatibility is possible
What are the streaming resolutions? We currently support 1080p@30Hz, 720p@30/60Hz, and 480p@30/60Hz.
What is the latency time on the 4K pass through? Little to none. If we had to put a number to it though, call it 2 milli-seconds
Can I use an external video switcher or audio switcher? Absolutely. As long as the external video switcher has an HDMI cable output and the audio switcher has either an RCA or ¼” Analog cable output. Will this work with Zoom or other video conference software? How?The GUV303 will not work with Zoom on it’s own. If you include our GUV301 in your setup, you can convert the PROGRAM OUTPUT of the GUV303 to UVC format for use on Zoom or other UVC platforms. Can I use notifications, chat, and streaming features? By utilizing Apple’s side by side app feature, you can have access to these features mid-stream by bringing on the app of your choice to manage your extra features. My iPad Pro has a Lightning connector, how do I connect it to the UpStream Pro? You can purchase an Apple Lightning to USB Camera Adapter or any kind of port expander to charge the iPad while in use. I need to take my iPad with me somewhere, how do I disconnect it?You can freely connect and disconnect the iPad from the GUV303 at any time. All of the information will be stored inside the physical unit, so you can even remove your iPad while streaming as long as you can remember which scenes you want to transition to. How many people does it take to operate the GUV303? As few as one, or up to a full production team, if needed. It all depends on your scenario. Is there a tutorial for the UpStream Studios app? Where can I find the app? Yes, when opening the UpStream Studios app for the first time, you will be prompted with a tutorial. The app can only be found on the Apple App Store with compatible iPads. I have a small house of worship, with three inputs, will the GUV303 work for me? Yes, the GUV303 supports 3 inputs. My laptop has an HDMI output, can I use it as an input on the GUV303? Yes, any un-encrypted HDMI signal will work with the GUV303. Can I create multiple picture-in-picture scenes with different inputs? Yes, you can create multiple picture-in-picture scenes using these configurations: HDMI1+HDMI2A, HDMI1+HDMI2B, HDMI2A+HDMI1, HDMI1A+HDMI1